Christmas Delivery
The Natural Store – Organic Cotton. Organic Living. Hemp and Ethical Fashion. Natural Luxury





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TESTIMONIALS

Dear Rachel and Ismat,

I just wanted to thank you, and your colleagues for replying so quickly to my telephone message, and keeping me updated about my order. I really appreciate that you went to such trouble to find the camisole. My parcel arrived very quickly, it was packed beautifully, and I love everything!

Thank you!

Best wishes,
(Lady from Surrey)
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This is a quick email to say thank you for your prompt delivery and an excellent customer service. I really appreciated you calling me to inform of the progress of the order... this is top class service.

(Lady from London)
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Thank you so much for getting the pashmina to me in good time. It's beautiful!

Best wishes.

(Lady from Wiltshire)
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Dear all at The Natural Store

I recently placed two orders with you, for items to be sent to family and friends in the UK. I just wanted to say a big thank you for the excellent service and the speed at which the items were delivered. Both sets of recipients have said how good the wrapped items look and how well packaged everything is.

Thank you for making my Christmas shopping a relaxing, stress-free task. I'll certainly be using you again.

Best wishes.

(Gentleman from France)
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Hi

The baby hats arrived today and I am delighted with them. They are just what we wanted and look brilliant.

Thanks.

(Gentleman from Lymington)
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I just wanted to let you know that I received my delivery yesterday and I am absolutely delighted with the quality of the products - I'll be proud to dress my baby in natural, organic materials and he/she is going to look incredibly cute into the bargain!! Thank you.

(Lady from London)
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It has been a pleasure and a delight to have my wedding list at The Natural Store. Not only was it easy to set up and manage, but the variety of choices is also commendable. I can also see that it has expanded a great deal since then. Well done.

The gifts arrived on time, as requested - once we got back form the honeymoon, and they were superbly hand-wrapped too! It was obvious how much care went into them. I often recall the day the packages were received with fond memories.

Love and light

(Lady from London)
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Just wanted to say a BIG Thank You for sending my urgent order so quickly! Despite ordering late yesterday afternoon, my order arrived this morning.

With my past orders and with this one, I really get the impression that you have a very professional company which still cares about attention to detail e.g. love the packaging! Not many businesses seem to do this these days, but it is really important and really appreciated.

Thanks again and look forward to doing business again with you in the future.

I wouldn't hesitate in recommending you to others who are into 'naturalness'!

Best wishes.

(Lady from Cornwall)
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I would like to say thank you very much, i will be shopping with you again. You have the best customer service I have ever come across.

A very pleased customer.

(Gentleman from Wales)
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I just wanted to say the website is amazing and I have the perfect place to buy all my Christmas presents from.

So far everything I have bought has been for me, but I have told everyone I work with about the website. Please don't ever stop selling all the beautiful things you have on offer.

(Lady from Middlesex)
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I just wanted to say a big thank you for your excellent customer service. I greatly appreciated your help, particularly as I adjusted the order last minute. The delivery arrived with my partner today and he was very pleased. I will definitely be using the site again.

 (Lady from Hampshire)
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Good Morning

Thanks you; I received my order yesterday morning.  I just wanted to let you know how impressed I am with the professional service you offer.  I will definitely be a regular customer.

Kind regards

 (Lady from Irish Republic)
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I just wanted to thank you for the fantastic service you gave me recently. The towels arrived in time and I really appreciated the fact that you went the extra mile by sending them to me special delivery. They were a gift for a friend, who was delighted with them and I took the opportunity of recommending you and your service highly to her.

  Once again, thank you. I hope your business goes from strength to strength; as it deserves.

  Best wishes.

 (Lady from Cheshire)
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Thank you so much for our gorgeous order which arrived safely after only 24 hours of ordering! I will definitely be shopping with you again and be happy to recommend you to friends and family.

The 'schoolgirl' hare toy is lovely.

Many thanks again.

(Lady from Lancashire)
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Thank you very much, I received all the items I ordered in perfect condition. The shipping was rapid and the package was so neat. I am very content of this transaction and will buy from your store soon again.

Best regards,

(Lady from France)
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Hi

I would just like to say thank you for your excellent service. I couldn’t believe how quickly my super foods arrived!

I felt as if I had just left the computer from ordering. Many many thanks!

Kind Regards

(Lady from Hampshire)
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Thanks so much, you've been so helpful and I'm definitely going to be shopping with you again!
Very best wishes,

(Lady from Bristol)
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I ordered Rich Hippie perfume from you guys a few months ago. I was so taken by your great service and packaging that I have told lots of friends about it. The personal touch was appreciated and it made your mail order stand out big time from other companies.

Congratulations and continued success for the future,

(Lady from Northern Ireland)
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Thank you so much for your email yesterday, its nice to know when a gift is on its way! I am so impressed with your store. Not just the range but the customer service, the quality of the products and the friendliness of the people I have spoken to from your company. I can now spoil myself and my friends and family with lots of lovely things that have minimal impact on the planet.

I am more pleased than I can say to have found you and I wish your business well. Good luck!

Kindest Regards,

(Lady from Hertfordshire)
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Thanks! I love the personalised mail. I'll definitely be shopping with you again.

Thanks again - excellent customer service.

Kind regards.

(Lady from Dorsest)
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Thank you so much for getting the bed rolls to us so quickly, they look beautiful and are surprisingly comfortable. Our whippet got his hopes up and thought they were for him. We think they will make great bolster pillows on our day bed when they are not in use. Thank you also for your enthusiasm and commitment to providing such a fantastic service, you have been a pleasure to speak with. Very warm regards,

(Family from London who ordered two Organic Cotton Bed Rolls)
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All received today, and SO beautiful! Many thanks!

(Lady from Northampton who ordered a Fair Trade Drawing Book and Mini Scrapbook Starter Kit)
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Just a quick thank you for such excellent and personal service. It makes a really pleasant change and is much appreciated, just as I'm sure the slippers will be.

All the best and will be sure to shop with you again,

(Lady from Spain)
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Hello there,

Just to say my trainers I ordered from the Natural Store arrived yesterday. The service I received and the speed of the delivery was excellent.

Many Thanks,

(Gentleman from Birmingham)
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I just wanted to thank you for the excellent customer service received from you and your company regarding my order for nappy liners. I appreciate your assistance and the liners arrived today, which is great!

Thanks very much!

Regards,
(Lady from Stirling)
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Thanks, they arrived at the weekend, the bamboo towel is lovely!

Best regards.

(Lady from Lancashire.)
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Thanks for being so helpful. I've received the cheque for the postage. I shall definitely use your website again - your customer care is excellent.

Regards.

(Lady from Leicester who ordered a Duvet Cover and then decided to return it.)
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Thank you for your email. I collected the bag today from the sorting office - I was out when they tried to deliver it. It's great - can't wait to use it. I can't believe they haven't all been snapped up already. I will certainly be recommending them - and The Natural Store - to others.

All the best,

(Lady from Marlow who ordered a POSCH Shopping Bag)
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We just wanted to say that we were very impressed with your website, customer care and level of service. It makes a refreshing change in this increasingly frantic and impersonal world!

We will definitely order from you in future.

Best regards.

(Gentleman from Stirling)
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Thank you, I recieved it on Thurs - its really lovely.

Thanks also for the great service - will be making some Christmas purchases!

Regards.

(Lady from Brighton who purchased an Enamore Skirt)
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Hello

Thank you for all your communications regarding my order. The parcel did indeed arrive very promptly and I am thrilled with the candles and hope to be ordering from you again.

Kind regards

(Lady from Lincolnshire)
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I ordered the Pure Grass tub & tile cleaner. Past experiences with eco-friendly products has not been very positive, but I thought that I'd give these a go, as I find normal bathroom cleaners quite unpleasant to use. I was amazed. I get just as good results with this as I do with standard products, and the gorgeous smell of grass is absolutely wonderful. I have used it on my white kitchen cupboard doors as well, and they are as sparkly as the bathroom. I also very much appreciate the fact that it is NOT tested on animals. I have also tried the soap pods, which seem to be just as effective as my normal non-bio washing liquid. I will be placing more orders in the near future! Thanks.

(Lady from Lancashire)
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Just to let you know, I received the cot bumper this morning and it's perfect - exactly what I wanted.

Many Thanks,

(Lady from London)
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Thank you so much for my beautiful knickers! They made a rather difficult day glamourous and frilly! good luck for the natural store - it is definitely the best looking and accessible of the eco sites!

kindest regards,

(Lady from Winchester)
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Thank you for the usual excellent standard of service.

(Gentleman from Bangor, Down)

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Thank you very much - i received my towels accompanied by the prettiest return form i have ever seen! I am very pleased -i am going to order some more very soon!

It is such a fantastic store!

Kind Regards,

(Lady from London who purchased Babaloo's Bamboo Towels)
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Hi,

Just to confirm the top has safely arrived and is lovely, thank you.
Many thanks once again for your terrific and friendly service.

Kind Regards,

(Lady from London who purchased Enamore Kimono Top)

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Thanks, great product and service. Product has gone down a bit too well with family - could I please place a duplicate order.

(Gentleman from Fife, Scotland who purchased Pure Grass Fabric Conditioner)

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Many thanks for the teeshirt which arrived this morning. it looks great - I hope it fits!

Cheers again.

(Lady from Cheltenham)

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Hi there,

The cacao arrived this morning, thanks very much. My girlfriend really loved the sandals, by the way, they're beautiful. Thanks so much for your help and friendly communications, it definitely makes a difference!

Hope you have a great weekend too! (I'll be back at the store at least by Christmas!!).

Best wishes.

(Gentleman from Edinburgh)

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Thanks very much for this. The fabric arrived and was not only beautiful itself but also gorgeously packaged, I arrived at work to find it on my desk which was a great start to the day. My only problem now is deciding what to make first.

Just wanted to say thanks for the great service, I am sure I will be back for more and I have already started recommending your site to others.

All best.

(Lady from Leeds)

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Just had a knock at the door and a lovely package from you has arrived.

Skirt is fabulous and I love the T-shirt as well and hope my boyfriend does as it is part of his birthday present!

(Lady from Kettering, Northants)

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Thank you for your email. The package arrived this morning. I absolutely love the sandals and knickers. Your website is lovely and I'm looking forward to buying more things from it.

Kind regards.

(Lady from London)

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I received my copy of Lifescape this morning. Thank you for your speedy service.

It's a great magazine and I'm glad I can buy it so easily from you.

Hope you have a lovely weekend, too. Enjoy the sunshine!

Best wishes,

(Lady from Monmouth, England)

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I just wanted to let you know that I just finished reading the rest of your e-zine. It is so inspiring and I am so grateful that you publish Pecha Kucha. I know it must take an incredible amount of time. It is wonderful to hear about other people and companies in England and other countries.

Good job! Thanks again!

(Lady from Dallas, Texas)
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Thank you for my soapods they have been great and they really work well. I will be ordering more from you.

Thanks again.

(Lady from Wiltshire)
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Thank you for your email. We received the order this morning.

You were right the coffee is fantastic, I invited my coffee friend around (who lived in Italy and South America for many years) and we both loved it. It has a beautiful smell.

Kind regards,
(Lady from York)
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I just wanted to let you know how pleased I am with the paperpod rocket.

It is beautifully designed, simple to construct and very sturdy. I spray painted it pink and my daughters have played in it today as it was a birthday present for my youngest daughter.

I have received outstanding service from you - an excellent product of high quality, fast friendly service, I couldn't fault a thing.

Good Luck to you both and Thanks again, (Lady from Lancashire)
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Many thanks, I received my order this morning. I am a primary teacher with an eco club. we have just bought a greenhouse and have planted tomato seeds. The children will enjoy making paper pots (so will I!). Thanks again for such speedy deliverly.

(Primary School Teacher, Northern Ireland)
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(Email Received About Pecha Kucha)

Thank you ! Great newsletter, I enjoyed reading it and looking at all the links! Well done :-)
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We got our order today & are delighted with the little pot maker and the overall service & presentation. The postie had it on Saturday but didn't like to leave it as we weren't in.

Well done to everybody concerned. You deserve to do really well. I'm in retail myself in a smallish way & also try hard to excel. I also know how disappointing it is when nobody notices!
Well done again.
Regards.
(Lady from Scotland who purchased a Paper Pot Maker)
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The top arrived in record time- it surpassed my expectations. I'm impressed by its beauty and fit- and indeed by your company as a whole. The ethics, the correspondence I have enjoyed with you, and the simple and elegant details in even packing materials assure I will be ordering again. You do run something fabulous.

Warm Regards,
(Lady from NY, USA who purchased an Enamore Kimono Top)
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(Email Received About Pecha Kucha)

Well done on the production of your ezine - it looks cool!
All the best.
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I just wanted to thank you for the amazingly prompt delivery of my order - most of the items are presents for friends who are expecting babies.

I was interested in the note that you donate a percentage of each order to charity, could you tell me which one please?

Thanks
(Lady from Leicestershire, England)

We have made a commitment at The Natural Store to provide continual support to a number of charities. Each time you make a purchase at The Natural Store, we automatically donate on your behalf, 2.5 pence of every pound you spend, to one of five charities (The Red Cross, Oxfam, Unicef, Friends of the Earth, The World Wildlife Fund).

To view how much we have donated on your behalf, each time you make a purchase, please look beneath the total amount you will be paying and you will see a line detailing your charity donation.

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I thought I would let you know that the package arrived, and I peeked in, and they are so gorgeous. I know my daughter will be thrilled, and so now let's hope they fit. Thank you again for your fantastic and friendly service, and I wish you all a very Merry Christmas and a Happy New Year.

(Lady from Minnesota, USA who ordered a Ciel Sweatshirt and T-Shirt for her daughter's Christmas Present.)
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Thanks for this. It arrived yesterday and I have already been using it. Magic!

(Lady from Berkshire, England who bought a Paper Pot Maker)
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Thank you. I appreciate the up-date and personal touch.

(Gentleman from Bangor, Northern Ireland who we wrote to let him know when his order would be ready to be delivered.)

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oooooo I can't wait! No polyester mandarin tunic for me....OH NO!
Thanks for letting me know (and for not having a standard form email response! Note to self.....super idea to copy :-)

(Lady from Hertfordshire, England who was purchasing an Enamore Hemp Denim Kimono Top. Her response, to when she had received her Kimono Top, is below.)

Its magnificent! I wore it tonight. It does the new dark blue and black look brilliantly.
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Hi there, I just wanted to pass on many thanks, the dress arrived at my house yesterday, really impressed with the turnaround time. I gave it to my partner for her birthday, it fits perfectly, looks smashing and most importantly of all she loves it.

Thanks again for your fantastic assistance and speedy service.

Cheers.

(Gentleman from Victoria, Australia.)
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Hi there

Thank you for your quick reply, it's much appreciated. If I get it hopefully by Thursday or possibly Friday that'll be great.

I have never tried this particular balm before and so I'm almost glad to hear you are awaiting stock as this hopefully means it is quite popular!

Thanks again.

(Lady from Lancashire, England who we wrote to let her know when we would be able to deliver her Lip Balm as we were waiting for a new supply to come in.)
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Thank you for the prompt receipt of the Fabric Conditioner. Just a query really. Can you obtain the other laundry fragrances manufactured by the Good Home Company? Thanks.

(Lady from Buckinghamshire, England.)

We get many requests to stock certain Good Home Company products and we are happy to try and purchase products for customers if we do not currently stock them.
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Brilliant to hear that it has gone out! It's been a true pleasure ordering with you. I look forward to more business with you both in future, and wish you all the best in the meantime. Cheers!

Warm Regards.

(Lady from New York, USA who ordered an Enamore Kimono Top.)
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Many thanks for the delivery this morning! I am very pleased with the items and I look forward to trying out the other Good Home Co scents when you receive them!

With thanks and best wishes.

(Gentleman from London, England.)
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Just to let you know that my order arrived safe and sound this morning at 7.30am. Thank you for the prompt service and I am looking forward to using the products!

Best wishes.

(Lady from Essex, England.)
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Parcel safely received - And very pleased with the contents.

Thank you.

(Lady from Bodmin, England.)
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Just to say thank you for my order which arrived this morning!

Hope you have a great Christmas and will definitely be buying more products next year.

Best wishes.

(Lady from Essex, England.)
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Thank you very much. Everything is in order. I hope you have a good Christmas and New Year. Compliments of the season to you.

(Season's Greetings Message from a regular Gentleman customer from Northern Ireland.)
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Hello there,

Thanks again for the very warm coat!

Have a nice day.

(Lady from London, England who purchased a Ciel Winter Coat.)
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Hello there,

I was totally delighted with the first order, thank you very much. When are the new collections coming out for Enamore, please? I'd like to know when new designs will appear on your website.

Thank you.

(Lady from Leeds whom we now keep updated when we receive new Enamore designs.)
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Thank you so much for the safe delivery of my lovely powder pink skirt.

Many thanks for the chocolate too which I am sure we will enjoy.

Once again, thank you for your kind gesture.

Regards.

(Lady from London, England who purchased an Enamore Hemp Silk Skirt.)
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Thank you for your swift reply, size 10 is perfect.

Thanks for all your help, you've been wonderful!

(Gentleman from London.)
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I received this safely today- it's lovely, thank you. I'll keep an eye on your site and be happy to invest in more over time!

(Lady from Ipswich, England who ordered an Organic Cotton T-Shirt.)
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Thanks for that, your website is gorgeous and I didn't realise you stocked so many products! I will definately be checking out your site when I next need some pampering.

(Lady from Cornwall, England.)
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