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The Natural Store – Organic Cotton. Organic Living. Hemp and Ethical Fashion. Natural Luxury





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We are currently making changes to our logistics and any orders placed online between 25th May to 4th June will be sent out on or after Tuesday, 6th June. No orders will be sent out between 25th May and 5th June inclusive. We apologise for any inconvenience this may cause.
TAKE A FRESH BITE OF THE APPLE WITH THE NATURAL STORE’S FREE ‘APPLE’ ADVANTAGE CARD

IT’S NEVER BEEN SO EASY AND REWARDING TO SHOP ETHICALLY, WITH ONE OF THE MOST GENEROUS LOYALTY CARDS IN THE UK!

Sign up for The Natural Store’s ‘Apple’ Advantage Card today and we will give you 25 free points to begin treating yourself, family and friends straight away.
To receive and begin using your ‘Apple’ Advantage Card Click Here to create an account and you will automatically be assigned your free ‘Apple’ Advantage Card. If you already have an account you do not need to do anything - just make sure you have signed in to your account before checking out with your order.

Please Note, any details and information you provide us will be kept strictly confidential by The Natural Store and will not be disclosed to any other company or person outside the Company unless your order (or parts of your order) are being drop-shipped directly to you by one of the Companies that we partner with. We endeavour to take all reasonable steps to protect your personal details as stated in the Data Protection Act 1998.

Collecting Points
Collect 2 points per £1 each time you shop online at The Natural Store, one of the most generous loyalty cards in the UK! Look out in our emails for special points promotions on specific products or departments.

Don’t forget to log in to your account to automatically receive your Points at the check-out, because if you are not logged in, you will lose points for that order.

The Terms and Conditions below detail when ‘Apple’ Advantage Card points are received and redeemable.

Receive Bumper Points
Save up your points and we will reward you even further. When you reach a certain number of points on your Card we will give you points for free.

- Reach 100 points and we will give you 10 free points
- Reach 250 points and we will give you 25 free points
- Reach 500 points and we will give you 50 free points

All free points will be added automatically to your points total, as soon as you reach 100, 250 or 500 points.

Spend your points online, at any time, on almost everything at The Natural Store...
1 point = 1 penny, so when you've collected 150 ‘Apple’ Advantage Card points you'll have £1.50 to spend on products.

When you reach the check-out - the page titled ‘My Total Order’ – you will be asked if you would like to redeem any ‘Apple’ Advantage Card Points you have accumulated. You can choose to redeem: all, some or none, of your Points against your purchase. The number of points you choose to redeem will be removed from your ‘Apple’ Advantage Card at the point of payment of your order.

How many ‘Apple’ Advantage Card points do I have? Checking your points balance.
To check how many points you have on your ‘Apple’ Advantage Card, sign into My Account (found in the horizontal menu at the top of every page). Then simply scroll down the page and the points you have available to use will be listed in the table titled ‘My ‘Apple’ Advantage Card’.

What are the ‘Apple’ Advantage Card Terms and Conditions?

The ‘Apple’ Advantage Card Scheme

The ‘Apple’ Advantage Card Scheme is promoted by The Natural Store (The Natural Store Ltd, 2 Rochester Gardens, Hove, East Sussex, BN3 3AW). Anyone who registers their details can join. All Advantage Cards belong to The Natural Store but it's yours to use and enjoy.

We are not responsible for products and services from other companies outside of The Natural Store. These are offered according to that company's terms and conditions.

The Natural Store can cancel or withdraw the scheme or any individual card at any time.

Your ‘Apple’ Advantage Card
Your ‘Apple’ Advantage Card is personal to you. We do not issue additional cards for your account but your family and friends can of course apply for their own cards.

An account must be created to begin receiving and redeeming ‘Apple’ Advantage Card Points. Any details and information you provide us will be kept strictly confidential by The Natural Store and will not be disclosed to any other company or person outside the Company unless your order (or parts of your order) are being drop-shipped directly to you by one of the Companies that we partner with. We endeavour to take all reasonable steps to protect your personal details as stated in the Data Protection Act 1998.

Using Your ‘Apple’ Advantage Card

Collecting Points
You will have to be signed-in (logged in) to your account to automatically receive your Points at the check-out. If you are not signed-in (logged in), your Points will be lost and will not be retrievable after you have paid for that transaction.

1 point = 1 penny. When you reach a certain number of points on your Card we will give you points for free.
- Reach 100 points and we will give you 10 free points
- Reach 250 points and we will give you 25 free points
- Reach 500 points and we will give you 50 free points

All free points will be added automatically to your points total, as soon as you reach 100, 250 or 500 points.

Points are not given or redeemable under any other circumstances. Points are not given for purchasing services such as gift wrapping, Postage and Packaging costs, and Hampers, or for goods paid for with Vouchers. Points are not redeemable in conjunction with Vouchers or Discount Codes. We will not exchange Advantage Card points for cash.

Points will usually only be added automatically to a valid ‘Apple’ Advantage Card at the time when you buy products included in the scheme. There may be specific occasions when we add points later at our discretion.

We might change the number of points you collect on products and services included in the scheme. We will let you know of any changes in our Terms and Conditions that are continually displayed here, on The Natural Store website.

Check individual Points Promotions for exclusions and qualifying products.

We can take any action we consider appropriate if we have reason to believe that you are abusing the scheme, including withholding points previously credited to your account.

Spending Your Points
To spend your points place items in your basket, ensure you are signed-in to your account and then go to the check-out (page titled My Total Order), where you will be asked if you would like to redeem any ‘Apple’ Advantage Card Points you have accumulated. You can choose to redeem: all, some or none, of your Points against your purchase. The number of points you choose to redeem will be removed from your ‘Apple’ Advantage Card at the point of payment of your order.
Points are redeemable against qualifying items that are shown at their full recommended retail price. Points are not given or redeemable under any other circumstances.
You do not qualify for points or extra point offers on products or part-products, which you pay for with points.

We can substitute or remove products and services in store and other third party products and services available for points collection and redemption.

Returns and Exchanges
When returning goods from The Natural Store unless you are requesting an exact replacement in value or higher for your return, any ‘Apple’ Advantage Card points collected on items will be deducted from your card.

If you exchange a product for an item of lesser retail value, we will deduct the points difference between the original product and the exchanged product.

If a product you purchase with points is faulty, your account will remain credited with the number of points for the item(s). No cash refund for points will be given in these circumstances.

Cancelled Orders
If you decide to cancel an order, any ‘Apple’ Advantage Card points collected on items will be deducted from your card.


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